Get Pool Help – My blog

Step 1 of 3

What does your pool need?

Choose the closest option. You can explain the details before submitting.

Commercial Pool Service ✓ Emergency Pool Service ✓ Green Pool Treatment ✓ Heater Repair ✓ Leak Detection ✓ Pool Cleaning ✓ Pool Diagnostic Visit ✓ Pool Electrical & Lighting ✓ Pool Inspection ✓ Pool Remodeling ✓ Pool Repair ✓ Pool Resurfacing ✓ Pump & Filter Repair ✓ Salt System Service ✓ Weekly Pool Service ✓

Step 2 of 3

Where should the provider help?

Returning customers can reuse a saved property. New customers only need the basics.

How soon?

EmergencyTodayThis weekI am flexible

Service areaZIP code

Service address (optional now)

CityState

Could pets or animals be present near the service area?

No petsYes—pets are present

How should providers contact you?

Your nameEmailPhone

Submitting creates a free customer account and a basic Pool Passport. We will email a secure password setup link.

Step 3 of 3

Describe what is happening

That is all we need to start. The detailed Pool Passport sections below are optional.

What does the provider need to know?

Preferred datePreferred time

Preferred languageI need a professional who speaks this language

How would you be comfortable paying the professional?

You will pay the professional directly after agreeing to their price and terms. Select all methods that work for you.

＋Add helpful photosOptional: pool, water, equipment, error code or area of concern. Up to 8 images.

＋Add Pool Passport detailsOptional now. These details are saved and reused for future requests.

Pool basics

Property typePool or water featureSanitizer

Pool nameEstimated gallonsSurface

Length (ft)Width (ft)Average depthDeepest point

HeatedAttached spa

Equipment details

Equipment typeManufacturerCondition

Model numberSerial numberError code

Equipment symptoms or notes

#Model and serial labelClose, readable photo of the equipment sticker or plate.＋Equipment and error photosFull unit, control panel, plumbing and visible problem.

Access and arrival details

Add these now or later before the appointment. Secure details remain locked until a matched provider accepts and acknowledges all safety warnings.

Access methodCommunity, building or property name

Secure access instructions

Security or on-site contactPermitted service hours

Additional arrival notesKnown hazards or safety notes

✓

Your basic Pool Passport starts automatically

You can add equipment, photos, access details and maintenance history later. You will not have to re-enter saved information on future requests.